WEBSITE TERMS OF USE – Last updated on 1 June 2026

1. USER SUBMISSIONS, FORUMS AND USER-GENERATED CONTENT
Where the GrandWest Mall website permits users to submit content, comments, enquiries, applications or other materials (“Submissions”), users remain responsible for the content they provide.
By submitting content through the website, users grant GrandWest Mall a non-exclusive right to review, store, reproduce and use such content for the purpose for which it was submitted, including customer engagement, recruitment, leasing enquiries and related business activities.
GrandWest Mall reserves the right, but is under no obligation, to monitor, review, edit, refuse or remove any Submission that, in its sole discretion, is unlawful, defamatory, abusive, misleading, offensive, infringes intellectual property rights, or is otherwise objectionable.
Users acknowledge that GrandWest Mall accepts no responsibility for the content of user-generated submissions and does not endorse any opinions expressed by users.

2. ACCEPTANCE OF TERMS
Access to and use of this website constitutes acceptance of these Terms of Use.
If you do not agree to these Terms, you should discontinue use of the website immediately.
GrandWest Mall reserves the right to amend, update or modify these Terms of Use at any time. Continued use of the website following any amendment constitutes acceptance of the revised Terms.

3. ACCESS TO THIRD-PARTY WEBSITES
This website may contain links to third-party websites for the convenience of users.
GrandWest Mall does not control, endorse or assume responsibility for the content, privacy practices, products, services or availability of any third-party websites. Users access such websites entirely at their own risk and should review the applicable terms and policies of those websites.

4. INTELLECTUAL PROPERTY
Unless otherwise stated, all content contained on this website, including text, graphics, images, logos, designs, videos, downloads, software and other materials, is the property of GrandWest Mall or its licensors and is protected by applicable copyright, trademark and intellectual property laws.
Users may access and download content solely for personal, informational and non-commercial purposes.
Except where expressly permitted in writing, no content may be reproduced, copied, modified, distributed, published, transmitted, displayed, sold, licensed or otherwise exploited without the prior written consent of GrandWest Mall.
Users may not create derivative works based on any content contained on this website without prior written permission.

5. WEBSITE AVAILABILITY
While reasonable efforts are made to ensure that the website remains available and functional, GrandWest Mall does not guarantee uninterrupted access or error-free operation.
GrandWest Mall reserves the right to suspend, modify, restrict or discontinue any part of the website at any time without prior notice.

6. DISCLAIMER OF WARRANTIES
The website and all information contained therein are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, GrandWest Mall makes no warranties, representations or guarantees, whether express or implied, regarding:
• The accuracy, completeness or reliability of website content;
• The uninterrupted availability of the website;
• The absence of viruses or harmful components;
• The suitability of information for any particular purpose; or
• Any products, services or opportunities advertised or referenced on the website.
Users rely on the website and its contents entirely at their own risk.

7. LIMITATION OF LIABILITY
To the fullest extent permitted by law, GrandWest Mall, its owners, developers, consultants, contractors, employees, agents and affiliated entities shall not be liable for any direct, indirect, incidental, special, consequential or punitive damages arising from:
• Access to or use of the website;
• Inability to access or use the website;
• Reliance on website content;
• Technical failures, interruptions or system errors;
• Loss of data, profits, opportunities or business interruption; or
• Unauthorised access to or alteration of information transmitted through the website.

8. USER INDEMNITY
Users agree to indemnify and hold harmless GrandWest Mall, its owners, developers, consultants, contractors, employees and agents against any claims, damages, losses, liabilities, costs or expenses arising from:
• Breach of these Terms of Use;
• Unlawful use of the website;
• Submission of false, misleading or unlawful information;
• Infringement of any intellectual property or third-party rights; or
• Any act or omission by the user that causes loss or damage to GrandWest Mall or any third party.

9. USER CONDUCT
Users agree not to use the website to:
• Violate any applicable law or regulation;
• Transmit unlawful, threatening, defamatory, abusive, obscene or offensive content;
• Infringe intellectual property rights;
• Upload viruses, malware or harmful code;
• Interfere with the operation or security of the website;
• Distribute spam or unsolicited communications;
• Conduct unauthorised commercial activities; or
• Misrepresent their identity or affiliation.

10. RECRUITMENT FRAUD WARNING
GrandWest Mall, its owners, developers, contractors, retailers and authorised recruitment representatives will never request payment, deposits, registration fees or compensation of any kind in exchange for employment opportunities, interviews or job applications.
Applicants should treat any such request as fraudulent and report it immediately.
GrandWest Mall accepts no responsibility for losses arising from fraudulent communications issued by unauthorised third parties.

11. SEVERABILITY
If any provision of these Terms of Use is found to be unlawful, invalid or unenforceable, such provision shall be severed from the remaining Terms, which shall continue in full force and effect.

12. GOVERNING LAW
These Terms of Use shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.
Any dispute arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of South Africa.

13. ENTIRE AGREEMENT
These Terms of Use, together with any Privacy Policy, Disclaimer and other policies published on the website, constitute the entire agreement between GrandWest Mall and the user regarding use of the website.